HRM Case 6
- Due May 1, 2020 by 11:59pm
- Points 0
- Submitting a file upload
- File Types pdf
- Available Apr 27, 2020 at 12am - May 1, 2020 at 11:59pm
PROCEDURES
- The event will be presented to you through your reading of these instructions, including the Performance Indicators and Event Situation. You will have up to 10 minutes to review this information to determine how you will handle the role-play situation and demonstrate the performance indicators of this event. During the preparation period, you may make notes to use during the role-play
- You will have up to 10 minutes to role-play your situation with a judge (you may have more than one judge).
- You will be evaluated on how well you meet the performance indicators of this
- Turn in all your notes and event materials when you have completed the role-play.
PERFORMANCE INDICATORS
- Discuss factors that impact human resources
- Analyze employer expectations in the business
- Show empathy for
- Explain the nature of benefit
- Assist with establishment of work
CASE
You are to assume the role of a human resources assistant at Landmark Insurance, a mid-size insurance company. Your human resources manager (judge) has asked you to analyze and make appropriate recommendations regarding a current human resources policy.
Landmark Insurance is a regional insurance company that sells auto, home, health and life insurance to individuals in seven states. The company has many agents who sell the services throughout the region in addition to eighty-five office and administrative employees who staff the corporate headquarters.
Last Tuesday at the corporate headquarters, an administrative employee telephoned his department manager to report that he would not be coming in to work that day because he “was not feeling well” and was taking one of his paid sick days. Later that day, you happened to be talking with one of the co-workers from the absent employee’s department who told you that he stayed home to care for an elderly sick parent who lives with him.
Landmark’s sick day policy is as follows:
“Sick days are provided for the illness of the employee, their spouse or children. Employees will be eligible for paid sick days after six months of employment. Full-time employees receive ten sick days per year and will be eligible for five additional sick days in every succeeding calendar year. Sick days may be accumulated from year to year to a maximum of thirty days.”
When the employee returned to work the next day, the human resources department informed him that he would not be paid for the sick day he requested because he violated sick day policy. The employee was very upset and replied that other employees have been granted paid sick days even though they or their spouse or children were never actually sick.
The human resources manager (judge) is very concerned about this incident and has asked to meet with you to obtain your analysis and recommendations regarding current sick day policy. Specifically:
- Describe the impact that this incident could have on the employees and the
- Analyze the appropriateness of the current sick day policy from the standpoint of the employees and the business.
- Prepare recommendation(s) to prevent an incident such as the one described from happening in the future.
You will present your analysis and recommendations to the human resources manager (judge) in a role- play to take place in the manager’s (judge’s) office. The manager (judge) will begin the role-play by greeting you and asking to hear your ideas. After you have presented your analysis and recommendations and have answered the manager’s (judge’s) questions, the manager (judge) will conclude the role-play by thanking you for your work.